Data Transfer Caps
The data caps apply to peak hours which are defined as 8am to 8pm, 7 days a week. Outside of these hours your account has access to a 100GB fair usage policy. Uploads are considered unmetered.
Should you be likely to exceed your quota you will receive email notification letting you know the available options. |
Monitor Online Usage
Our control panels update your usage figures every 30 minutes showing you all incoming and outgoing traffic in relation to your peak and off-peak usage limits. You can be sure not to unexpectedly exceed your download limits, and help spot any unusual traffic flowing through your connection. |
UK Technical Support
All our support is housed internally based in South London, Croydon. There are no "press 2 for.." options to work your way through, you will be straight through to a fully trained member of staff within seconds of calling. Email support is also provided with most emails gaining a response within 20 minutes regardless of the question. |
Email Facilities
We can provide you with 5 @dtechit.co.uk email addresses each complete with FREE virus and spam filtering enabled. Outgoing SMTP servers are available for sending email and we do have an online webmail for accessing email away from home / office. |
One Month Contract
We are still one of very few providers which doesn't force customers into long term contracts. It does mean that if you don't have broadband already then you will have to cover the costs of activating it on the line, but should you wish to move from another provider we cover the BT Wholesale charge of £11+VAT. |
Telecom Solutions
Dtech IT isn't just an Internet service provider. We are able to deliver our customers with line rental and call facilities. We can guarantee to be cheaper than BT for residential and business rates although you won't see us provide any "unlimited call" gimmicks. What you will see is low cost calls throughout the day, with 1 month contracts, and first class support and advice. |